Provide your Field Service Technicians the advantages of Mobile capabilities they need to increase productivity, revenues and enhance Customer Services. Nexterna Clearview Mobile works with your Clearview software to provide critical history and service information, customer data and inventory availability all from your iPad.
Service Order Features
· View Service Planner for all service and indirect labor activities.
· View and edit Customer contact information.
· Provide real-time status updates, parts requirements and all key service information to ensure up to date information.
· Utilize built in maps for turn by turn directions.
· View Customer account, service history, equipment, service entitlement and SLA information.
· Product master and inventory lookup across multiple warehouses.
· Capture Customer acceptance signatures.
General Product Features
· Configurable search options and related data elements.
· Work offline and only require internet access during communication periods or online report generation.
· Control the amount of data you wish to expose to the Technicians.
· User friendly intuitive interface with complete service functionality.
Clearview Mobile by Nexterna provides your technicians the key information to complete each service request capturing all necessary data for immediate Customer Invoice review, Signature and direct email send. With Clearview, when you see everything, you can do anything.